Good Morning Daniel,
Just writing you a note of appreciation on a job well done! I would like to express to you and your staff what a overwhelming experience it was to work with Garage Living in the transformation of our garage makeover. Your courteous and professional service that you provided from the moment of our contact initial to the beginning house call, to design and then finally to installation in less than a week was amazing.
The experience began with a phone call to your business in which I was inquiring if Garage Living offered its services to the East Kingston area as I wanted to surprise my husband with a garage renovation for his 50th birthday as he has been talking about the idea for years. I thought it was a shot in the dark given the distance away from your Vaughan showroom which was a total shock when you said you could be out there the next day.
The in home consultation, which I must say was a good five hour drive through a snowstorm was a very detailed and well explained from the start of the project to the finished product, which would included your Rhino Floortex coating, Garage Living Premium Cabinetry and the PVC wall organizing panels. The final design was emailed to myself within 24 hours of the consultation and the project was in place to begin the following week. I was also e-mailed a very detailed time table schedule of exactly what time the Garage Living installation team would arrive each day and what task would be handled on that day.
This was very important to me as this entire project was planned to be a total surprise for my husband while we were both away on business during the week of the installation in which my 21 year old daughter was left to oversee the work. Being a surprise, Daniel ensured that every detail was handled on his end to ensure it was a true turn-key experience which gave me the comfort to have the project done in my absence. Everything was handled, even removing and storing all my belongings during the process and re-organizing everything onto the slatwall once complete. The extra detail and efficient service was maintained throughout the whole process.
The makeover was completed and I must say we were absolutely overwhelmed with happiness when both my husband and I arrived home to a newly renovated garage. My husband was thrilled! Garage Living definitely delivered the WOW factor that I was looking for in this type of spontaneous purchase for my husband. I again want to express my appreciation for a wonderful job, and I thank you!
Regards, Kathy S.